What is a Level 3 Communications Voip Number and Why Should You Use it?

A level 3 VoIP number is what you need if you operate a call center and want to lower your operational expenses!

Level 3 VoIP provides toll-free calling services and is intended for contact center operators, conference providers, and voice portals. It enables you to establish an accessible presence on the PSTN (Public Switched Telephone Network) and gives your clients free (to them) phone access to you. Due to the increased productivity and decreased operating expenses, 31% of organizations already use VoIP services. A VoIP system can help businesses with 30 users save up to $1200.

In this article, We will explain a level 3 VoIP number along with the benefits of utilizing one. Let’s start now!

What is a VoIP Phone

You may send voice messages and other types of communication over the Internet thanks to a technology known as voice over Internet protocol (VoIP), sometimes known as IP telephony.

Because of VoIP’s many advantages, many businesses are moving away from the public switched telephone network (PSTN), commonly known as the plain old telephone service (POTS). Voice signals are transformed into digital data packets in a VoIP phone system before being transmitted to the destination via the Internet by a router.

Any kind of online communication, including text messages, emails, and chat sessions, is called VoIP calls in this context. Voicemail, call forwarding, call waiting, caller ID, conference calling, and other functions are all available on virtual private branch exchange (VPBX) systems with multiple phone lines but at a lower cost than traditional PBX systems with multiple phone lines.

VoIP Number Explained

An area code was created because voice calls historically had to be made using a landline and phones that were affixed to a specific location. One of the main reasons VoIP (Voice over Internet Protocol) technology is so popular is that it allows users to connect to the Internet and utilize everyday devices like a tablet or smartphone to access voice phone service from any location.

Numerous devices, including laptops, desktop computers, and landlines (when using the proper converter), can make these virtual calls. However, the number is linked to a specific person or “user” instead of being given to a particular item, like your smartphone.

What is a Level 3 Communication VoIP Number

It’s a virtual phone number that uses Voice over IP (VoIP) to route calls rather than the conventional Public Switched Telephone Network (PSTN). It primarily serves voice portals, call center operators, and conferencing service providers for cost-saving purposes.

In 2004, CenturyLink purchased the American telecoms firm Level 3. It unveiled a VoIP toll-free calling service for call center operators and conference call providers in the US.

This is How it Operates

  • A level 3 toll-free VoIP number is purchased.
  • Your client calls that phone number.
  • The company’s Softswitch technology transforms free voice conversations that originate over the PSTN into IP.
  • The multiprotocol label-switched IP network of level 3 is used to carry the call.
  • Your agent answers the call.

Who Owns Level 3 Communications VoIP

A multinational phone business focusing on internet access and telecommunications services is Level 3 Communications. Its main office is in Broomfield, Colorado. The European and American headquarters of Level 3 are located in Buenos Aires, Argentina, and London, England, respectively.

Why Select Level 3 VoIP Numbers

Today’s consumers have very high expectations from businesses, particularly regarding interaction. By 2021, 88% of people will favor live customer service representatives over recorded ones. Because of this, businesses must use the greatest calling system available.

Having a Level 3 VoIP number for a business might help boost the value of the company’s brand. Customers may reach a company for free by calling one of its toll-free numbers, which is a common marketing tactic. Customers will be more satisfied and loyal if they use this free means of contact.

When These Calls Are Placed, What Happens?

When clients contact a level 3 VoIP number that belongs to your business, your Softswitch will convert their toll-free voice calls from conventional phone networks into IP traffic.

The IP traffic travels across Level 3’s MPLS IP network once your agent finishes speaking. The signals are then reconverted into a PSTN-compliant format and forwarded to the target recipient.

Advantages of Using Level 3 VoIP Number

Speaking with agents in real-time is increasingly expected, and businesses must adapt to customers’ shifting communication habits. You may benefit from the following advantages by purchasing Level 3’s service:

1. This May enable You to Save Money

Businesses may save money using VoIP, a cost-effective alternative with several benefits.

They may save a lot of money each month by using internet connections to make calls instead of costly long-distance phone lines. VoIP benefits companies with international clientele or remote staff that must place many long-distance calls. It lowers monthly costs and the expense of acquiring pricey gear and equipment.

Businesses using traditional phone systems must spend money on PBX (Private Branch Exchange) systems, phones, and wire. However, VoIP merely needs a dependable internet connection and a VoIP provider with a user-friendly platform.

2. High-Quality Phone Calls

Having a VoIP call that is of excellent quality is essential for corporate communication. Poor call quality might create interruptions like choppy audio and echoes even with a fast internet connection.

Fortunately, Level 3 VoIP has advantages for organizations. TeleCMI routes conversations via a top-notch network for crystal clear audio and employs premium codecs like G.711 to carry more data per second. Echo cancellation also improves the quality of the connection and facilitates smooth conversation.

3. Hybrid Work Environment

VoIP systems provide a great deal of flexibility to accommodate mixed work environments. VoIP enables employees to operate from home or on the road without restrictions thanks to internet connectivity, call and SMS sending and receiving capabilities, and call waiting.

VoIP phone systems are easy to link with other tools for collaboration, such as CRM and API platforms, allowing for fluid communication between any two locations. This flexibility ensures efficient corporate operations, even when the staff is dispersed or working in a hybrid setting.

4. Accessibility Worldwide

VoIP phone systems offer worldwide accessibility since they enable call and text communication with an internet connection from any location. Businesses may easily interact with their clients, partners, and staff members anywhere globally using VoIP without worrying about expensive international calling plans or long-distance costs.

Local and toll-free numbers are often offered by VoIP service providers like TeleCMI in a variety of nations and regions, allowing businesses to develop a local presence and enhance client loyalty and confidence.

5. Characteristics for Privacy and Security

Businesses prefer VoIP phone systems because of their modern features, privacy, and security. Encryption shields communications from illegal access, guaranteeing critical data security like financial transactions or consumer information.

VoIP companies also follow tight security procedures to avoid network and system intrusions. Multi-factor authentication, firewalls, and antivirus software are some of these methods. To maintain strong information security standards, picking a VoIP company that has received ISO 27001 certification is important.

Successful Level 3 Transition

Are you prepared to transition at last, then? If you want to improve your business communication successfully, you need to do the following 2 steps:

Step 1: Shift to a Level 3 VoIP Service

Do your homework beforehand because a few carriers provide it because it can be a little bit of a procedure. A helpful tool for locating providers and contrasting features is VoIP-Info.org. Create an account and install the program when you discover a service that suits your needs.

Step 2: Customize Your Computer and Mobile Device Settings

You often have to input your account information and choose a few choices. But your service provider could have an impact on this. For example, you will need to decide which calls will be routed through the MPLS network and which will use your regular phone line. You can start phoning once you’ve finished the aforementioned steps

VoIP Level 3 Communication Services

VoIP services from Level 3 communications include the following:

  • Level 3 Voice Complete is a good option for businesses looking to gradually switch from antiquated services to more effective unified business communications solutions, as well as for media and entertainment-focused businesses. This program integrates outward and incoming calls, ISDN-PRI and SIP, and several corporate VoIP features and functionalities.


  • Level 3 managed web, video, audio, and event conferencing: This comprehensive set of conferencing tools improves the experience of working together.


  • This private cloud solution offers full services to convert obsolete, premise-based operations into cost-effective call centers and contact centers, improving brand and agent performance and customer happiness.


  • While Level 3 professionals adopt a gradual and refined migration process, firms using this service may continue concentrating on their activities. The solution covers every aspect of migration, from overseeing several suppliers to integrating new and legacy technology across numerous sites.
  • Skype for Business managed by Level 3 Communications: This program combines Skype for Business’s powerful capabilities with Level 3 Communications’ IP network storage, SIP, content delivery, conferencing, and data center services, as well as security.


  • Accessible for UK-based businesses who need to be relieved of the hassles of managing their call infrastructure is Level 3 Call Complete telephony (hybrid Cloud PBX). This program offers technical assistance and is a fully managed and hosted phone solution.

Final Remarks

In today’s corporate environment, a VoIP number is crucial. A fixed landline phone that places calls across phone lines is a thing of the past. On the other hand, VoIP services allow companies to connect their devices and place calls via the Internet, enabling them to do business from anywhere.

This article has covered some of the fundamentals of how it works and what benefits it may provide. There are several alternatives to pick from, including local, toll-free, and vanity VoIP numbers. Level 3 numbers use high-speed internet connections. Thus, expensive long-distance phone lines are no longer necessary. As a result, companies who make the move might significantly reduce their telephony expenses. 


Q1.Can you rely on VoIP numbers for business communications?

VoIP lines are a trustworthy choice for corporate communication, yes. It is now feasible to offer voice connections comparable to regular phone lines because of recent advancements in VoIP technology.

Q2.What does VoIP Level 3 mean?

Free phone calls are forwarded online rather than the PSTN using a level 3 VoIP (phone over Internet Protocol) number. Better voice quality and 24/7 availability are guaranteed with cloud-based VoIP. By switching to VoIP services, companies with 30 employees may save over $1200 monthly.

Q3.What exactly does Level 3 service provider mean?

A level 3 mobile provider offers voice and data services to other carriers. These carriers then provide services to both companies and consumers.

Q4.Can you track a VoIP number?

Text messages and other communications through VoIP may be tracked just like VoIP calls. With a SIP protocol with a message filter that permits others to see the text body, tracing texts is simple.

Q5.What is the purpose of Level 3 communications?

Level 3 VoIP provides toll-free calling services and is intended for contact center operators, conference providers, and voice portals. It enables you to establish an accessible presence on the PSTN (Public Switched Telephone Network) and gives your clients free (to them) phone access.

Q6.Why is VoIP preferable to traditional phone services?

VoIP phones are usually quicker and more dependable than landlines, making them a far better option for companies needing seamless customer service. Added services like SMS and video calls are also included.


Frank Fahad