Ringcentral Vs 8×8

Compare RingCentral and 8x8

You can check the comparison between ringcentral and 8×8 based on real time user’s reviews. Ringcentral have 308 reviews with 3.8/5 stars. On the other side 8×8 have 135 reviews with 4.0/5 stars. Each product analysis is calculated with real time user’s reviews to help the user to make the better choice.

Ring Central

308 Reviews
★★★★★ 3.8/5
Visit

Answer a few questions to help the RingCentral

8x8

135 Reviews
★★★★★ 4.1/5
Visit

Answer a few questions to help the 8×8

Ring Central

Visit

Answer a few questions to help the RingCentral

8x8

Visit

Answer a few questions to help the 8×8

Star Rating

Market Segment

Entry Level Price

Reviews
★★★★★ 5/5

Small-Business (58.4% of reviews)

$19.99 monthly per user

Reviews
★★★★★ 5/5

Mid-Market (57.9% of reviews)

No pricing information available

RingCentral vs 8x8

When assessing the two solutions, reviewers found 8×8 easier to use, set up, and administer. Reviewers also preferred doing business with Contact Center overall.

  • Reviewers felt that RingCentral Office meets the needs of their business better than 8x8.
  • When comparing quality of ongoing product support, reviewers felt that 8x8 is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of over RingCentral.

Pricing

Pricing For Ringcentral

Essentials
$19.99 monthly per user

Standard
$24.99 monthly per user

Premium
$34.99 monthly per user

Ultimate
$49.99 monthly per user

Free Trial

Pricing For 8X8

Free Trial Unavailable

Essentials
$19.99 monthly per user

-

Standard
$24.99 monthly per user

-

Premium
$34.99 monthly per user

-

Ultimate
$49.99 monthly per user

-

Free Trial

Free Trial Unavailable

Ratings

Quality of Support

Ringcentral
Score:5.3(219 response)

5.3(219)

8x8
Score:5.7(109 response)

5.7(109)

Quality of Support

Ringcentral
Score:5.3(219 response)

5.3(219)

8x8
Score:5.7(109 response)

5.7(109)

Ease of Doing Business With

Ringcentral
Score:5.4(103 response)

5.4(103)

8x8
Score:5.8(52 response)

5.8(52)

Ease of Doing Business With

Ringcentral
Score:5.4(103 response)

5.4(103)

8x8
Score:5.8(52 response)

5.8(52)

Is Product headed in the right direction?

Ringcentral
Score:5.0(260 response)

5.0(260)

8x8
Score:5.8(115 response)

5.8(115)

Is Product headed in the right direction?

Ringcentral
Score:5.0(260 response)

5.0(260)

8x8
Score:5.8(115 response)

5.8(115)

Ease of Setup

Ringcentral
Score:5.2(104 response)

5.2(104)

8x8
Score:5.0(50 response)

5.0(50)

Ease of Setup

Ringcentral
Score:5.2(104 response)

5.2(104)

8x8
Score:5.0(50 response)

5.0(50)

Ease of Admin

Ringcentral
Score:5.5(106 response)

5.5(106)

8x8
Score:5.8(52 response)

5.8(52)

Ease of Admin

Ringcentral
Score:5.5(106 response)

5.5(106)

8x8
Score:5.8(52 response)

5.8(52)

Ease of Use

Ringcentral
Score:5.8(266 response)

5.8 (266)

8x8
Score:6.0(116 response)

6.0 (116)

Ease of Use

Ringcentral
Score:5.8(266 response)

5.8 (266)

8x8
Score:6.0(116 response)

6.0 (116)

Meets Requirements

Ringcentral
Score:6.1(264 response)

6.1 (264)

8x8
Score:6.0(114 response)

6.0 (114)

Meets Requirements

Ringcentral
Score:6.1(264 response)

6.1 (264)

8x8
Score:6.0(114 response)

6.0 (114)

Features

Basic Communication

Phone Calls

Response : 129 (8.6)
Response : 176 (9.2)

Phone Calls

Response : 129 (8.6)
Response : 176 (9.2)

Video Calls

Response : 60 (7.9)
Response : 60 (8.0)

Video Calls

Response : 60 (7.9)
Response : 60 (8.0)

Instant Messaging

Response : 80 (8.4)
Response : 107 (8.7)

Instant Messaging

Response : 80 (8.4)
Response : 107 (8.7)

Screen Sharing

Response : 52 (7.9)
Response : 52 (8.4)

Screen Sharing

Response : 52 (7.9)
Response : 52 (8.4)

Conference Calls

Response : 98 (8.4)
Response : 109 (9.2)

Conference Calls

Response : 98 (8.4)
Response : 109 (9.2)

Desk-to-Desk Calls

Response : 98 (8.6)
Response : 142 (9.4)

Desk-to-Desk Calls

Response : 98 (8.6)
Response : 142 (9.4)
Reviewers' Company Size
Reviewers of Contact Center were most often representing companies in the Mid-Market segment, while reviewers for RingCentral Office were more commonly in the Small-Business segment.

Small-Business
(50 or fewer emp.)

34.9%
58.4%

Small-Business
(50 or fewer emp.)

34.9%
58.4%

Mid-Market
(51-1000 emp.)

57.9%
34.5%

Mid-Market
(51-1000 emp.)

57.9%
34.5%

Enterprise
(> 1000 emp.)

25%
25%

Enterprise
(> 1000 emp.)

25%
25%
Reviewers' Industry
  • Finnacial Service 17.5%
  • Computer Software 18.9%

Videos

Videos For Ringcentral

No Videos Provided

Videos For 8x8

Play Video

With Dialpad Talk, teams can stay connected no matter where they work, thanks to a 100% cloud based platform that syncs voice, video, contacts, and more in real-time.

No Videos Provided

With Dialpad Talk, teams can stay connected no matter where they work, thanks to a 100% cloud based platform that syncs voice, video, contacts, and more in real-time.